Websites that win enquiries. Automation that keeps them moving.
We build professional websites for small businesses — and connect what happens next, from the first enquiry to the booking, the reminder and the follow-up.
Illustration of an example customer journey: a customer fills in an enquiry form on a small business website, receives a confirmation, the business owner is notified on their phone, the details are saved, a booking is confirmed and a reminder is sent the day before.
Example journey
yourbusiness.example
Your BusinessBook now
Book your service in under a minute.
Clear prices, real photos of our work and a simple way to get in touch.
Prices upfrontMobile friendlyOpen Sat
Name
Sam Taylor
Service
Full service
When suits you?
Thursday morning
Send enquiry
9:14
Your phone
New enquirySam Taylor · Full service · Thu am
Booking confirmedThu 10:30 · added to your calendar
Most businesses we speak to aren't starting from scratch — and they aren't starting from perfect either. Pick the one that sounds most like you.
Where we'd usually start: a website
Keep your social pages. Give customers somewhere to land.
Social media is great for showing your work, but customers struggle to find prices, services or how to book. A simple, fast website brings it together — and links back to your pages, so nothing you've built is lost.
TodayCustomers scroll your posts and send a DM to ask how much
NextA website with services, prices and a clear way to book — linked to your socials
Where we'd usually start: website + simple enquiry form
Answer the common questions before they're asked.
WhatsApp is quick, but answering the same questions over and over takes hours. A website answers them upfront, and a short form collects what you need before you reply. Keep WhatsApp for the conversations that matter.
TodayTen messages back and forth to find out what the customer needs
NextOne enquiry with everything you need — and a WhatsApp button for quick chats
Where we'd usually start: a website around your booking tool
If your booking tool works, keep it.
Calendly and similar tools are good at taking bookings. What they don't do is introduce your business. We'd give customers a proper place to land first — your services, prices and personality — with booking built straight into the page. That's exactly what we did for Baba Yaro Barbers.
TodayA bare booking link shared in your bio and messages
NextYour own website, with the same booking tool built in
We'll look at what you have first. Sometimes a site needs rebuilding; sometimes it just needs clearer content, a better experience on phones and an easier way to get in touch. Either way, you'll get a straight answer.
TodayA site that's hard to use on a phone and rarely brings in enquiries
NextA clear, fast, mobile-first site built around what customers need
If you're copying enquiries into spreadsheets, chasing replies and sending reminders by hand, automation handles the routine parts — while you keep the conversations that need a person.
TodayEvenings spent replying, copying details and sending reminders
NextConfirmations, reminders and follow-ups that send themselves
One real client project, plus three example builds for the trades we work with. Everything is labelled, so you always know which is which.
Real project Built for a real business
Demo concept A fictional business we designed
Real project · Website
Baba Yaro Barbers
Barbershop · Church Gate, Leicester
Baba Yaro had a social following and a Calendly link, but no website. We built one that brings the services and prices, real photos of the work, the barbers and their Google reviews together, with the existing Calendly booking built into the page.
BeforeA Calendly link and social pages, with no website
NowOne professional destination, with booking built in
Since launchBaba Yaro has reported improved online visibility for the business.
Demo concepts are fictional businesses we designed to show what's possible for each trade. They don't include reviews, results or claims — because there aren't any to show. Client work is always labelled as a real project, and real work replaces demos as we complete it.
Websites
A website that works as hard as you do.
Not an online brochure. A business tool that makes a strong first impression and makes the next step obvious.
Make the right first impression
Look as professional online as you are in person.
Explain what you do, clearly
Services, prices and areas covered — no guesswork.
Built for phones first
Most customers find you on a phone, so that's where we start.
Make getting in touch effortless
Short forms, tap-to-call, WhatsApp and booking, wherever they help.
Help local customers find you
Solid search foundations, with your business details set up properly.
Connect what you already use
Booking tools, social pages, email and more — working together.
What you do, where you do it, and why customers choose you.
Get a quote
Standard visitfrom £65
Full servicefrom £140
Open today · 8:30–17:30Directions
CallBook online
Tap to call or messageSay what you do in one linePrices upfrontReal photos of your workNext step always in reach
Illustration of a well-designed small business website on a phone, using example prices for a fictional business: tap-to-call and message buttons, a one-line description of what the business does, prices shown upfront, real photos of work, and call and book buttons always in reach.
Keep what works. Improve what doesn't.
We won't replace a tool that's doing its job. If your booking system, inbox or spreadsheet works, we connect it into a better experience for your customers — just as we kept Calendly for Baba Yaro.
Calendly
WhatsApp
Telegram
Instagram
Facebook
TikTok
Gmail
Outlook
Google Sheets
Google Calendar
Online booking platforms
Web forms
Spreadsheets
Customer-management systems
Product names belong to their owners and describe compatibility, not partnership. We'll confirm what's possible with your tools before you commit.
Before and after
Your website should do more than sit there.
For most small businesses the enquiry isn't the hard part. Everything that has to happen by hand afterwards is. Here's the same week, before and after.
Sound familiar?With PAIRVA
Enquiries sitting unanswered in an inbox
An instant reply to the customerEven when you're on a job
Twenty WhatsApp messages to book one job
Enquiries that arrive completeEverything you need to quote, in one go
Customer details spread across notebooks and spreadsheets
Every enquiry saved in one placeNot lost in an inbox
No-shows because nobody sent a reminder
Reminders before, follow-up afterFewer no-shows, more repeat customers
Never quite getting round to asking for reviews
Review requests that actually get sentAt the right moment
Business automation
The follow-up happens, even when you're busy.
Automation means the repetitive steps take care of themselves. Somebody sends an enquiry: their details are saved, they get a confirmation, and you're notified straight away — without you copying anything anywhere.
New website enquiry
Example workflow
01
Enquiry arrives
Someone fills in the form on your website.
02
Customer gets a confirmation
Email to customerThanks Jo — we've got your message and we'll reply today.
03
You're notified
Your phoneNew enquiry from Jo: kitchen quote.
04
Details saved
Added to your enquiries list, not lost in an inbox.
05
Follow-up task created
A nudge to call back, if you haven't already.
06
Booking or quote arranged
Confirmed, and added to your calendar.
07
Reminder sent
Text to customerSee you tomorrow at 10:00.
08
Review request
A few days laterThanks for choosing us — would you leave a quick review?
Swipe through the steps1 / 8
An illustration of what's possible, not results from a client project. Every workflow is built around the business, and you stay in control of what gets sent.
Real starting prices, so you know where you stand before you get in touch. What you'll pay depends on the size of the job — you'll get the exact figure, and what's included, in writing before anything begins.
Website
from£950Typical project £950–£1,800
For businesses that need a strong, professional home online.
Designed and built around your customers
Clear services, prices and contact details
Enquiry or booking route that suits you
A good fit ifYou only have social pages, or your site is holding you back.
From £45/month. Hosting, updates, monitoring and workflow upkeep. Optional, stop whenever you like, and you own your website either way.
Paying in stages
50% to start and 50% on launch. Projects over £1,500 can be split into three instalments instead.
Running costs
Whoever builds your site: a domain around £12/year, hosting from £5–£10/month, automation hosting from around £16/month. We'll set out yours before you commit.
Prices are what you pay — we're not VAT registered, so there's no VAT on top.
How it works
A clear plan, at every step.
You'll know the work, the cost and what happens next before you commit.
01
Discover
Your business, your customers, the tools you use, and what's getting in the way.
A relaxed conversation
02
Plan
Exactly what will be built, with the scope, price, timeline and any ongoing costs agreed upfront.
A written proposal
03
Design & build
Your website or workflow takes shape, with progress shared so you can steer it.
Previews as it takes shape
04
Connect & test
Enquiries, bookings and the full customer journey, tested on real phones.
Everything checked before launch
05
Launch & support
We launch, walk you through how it works, and make sure you know where to get help.
Clear guidance after launch
About PAIRVA
Big-company experience. Small-business sense.
Based in Leicester · Working with businesses across the UK
PAIRVA Digital Solutions builds websites for small and independent businesses — and connects what happens after the enquiry, so bookings, reminders and follow-ups don't depend on you remembering.
The experience behind it comes from more than a decade building and running the systems behind large organisations, including in banking, where things have to work every time. We bring that same care to a barbershop's booking page or an electrician's quote form: built properly, tested on real phones, and set up to keep working long after launch.
You'll deal with the person who plans and builds your project, from the first conversation to launch. No account managers, no hand-offs, nothing outsourced.
We explain things in plain English, we're upfront about costs, and we'll tell you when something isn't worth building — even if that means less work for us.
Plain English, no jargon
Keep what already works
Fixed scope and price, in writing, before we start
No fake reviews. No inflated claims.
Free website & workflow review
Not sure what your business needs?
Send your current website, social page or booking link, and tell us how customers reach you today. We'll look at the whole journey and suggest practical improvements. No obligation.
Useful whether you have a website, a social page, a booking link — or nothing yet.
We'll reply within two working days.
What you'll get back
Honest first impressions of what a customer sees today.
What's missing between someone finding you and getting in touch.
One or two practical things to change first — whether or not you hire us.
Websites start at £950, and most come in between £950 and £1,800. Automation starts at £450, and the two together start at £1,450. We're not VAT registered, so there's no VAT on top.
Where you land depends on the scope: how many pages, how much content needs writing, how many tools need connecting. Your proposal sets out the exact figure, the timeline and any hosting, email or software costs before you decide.
You can pay 50% to start and 50% on launch. Projects over £1,500 can be split into three instalments instead. See full pricing.
Can you improve my existing website?
Yes. We review what you already have, and where possible we improve and modernise your existing website rather than start again. What's possible depends on what your current site and tools support.
Can I start with just a website?
Yes. A website can be the starting point. Automation can be considered later, when there is a clear task it can help with.
What does “business automation” actually mean?
The repetitive steps happen on their own. Someone sends an enquiry: they get a confirmation, you get a notification, their details are saved — without you copying anything. Reminders, follow-ups and review requests work the same way.
Can you work with the tools I already use?
Often, yes. Booking apps, email, calendars, spreadsheets and social media can usually be connected. We'll check what your tools support before recommending anything.
Do I need to replace my booking system?
Not if it's working for you. We'd build around it, the way we kept Calendly for Baba Yaro, and only suggest a change if it's genuinely holding you back.
Will I own my website?
Ownership of your domain, content and website — and how hosting and handover work — is set out in your proposal before any work starts.
How long does a project take?
It depends on the scope. Your proposal sets out the timeline upfront, along with the price and any ongoing costs.
What happens after launch?
We walk you through how everything works and make sure you know how to get help. Any ongoing support is agreed in your proposal, including what it costs.